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Preventia360 Terms of Service

Bridging care between families

MEDICAL DISCLAIMER: PREVENTIA360 IS NOT A MEDICAL PROVIDER. OUR SERVICES, INCLUDING THE "SAHAYAK" PROGRAM AND "DOC AI" FEATURES, ARE DESIGNED FOR INFORMATIONAL AND LOGISTICAL SUPPORT ONLY. IN THE EVENT OF A MEDICAL EMERGENCY, CONTACT LOCAL EMERGENCY SERVICES IMMEDIATELY

1. Acceptance of Terms

By accessing or using the Preventia360 platform, including our mobile application, website, and inperson Sahayak services, you agree to be bound by these Terms of Service. If you are using these services on behalf of a family member (the "Beneficiary"), you represent that you have the legal authority to bind them to these terms.

2. Description of Services

Preventia360 provides a health-tech ecosystem designed to facilitate care coordination, including:

  • Sahayak Services: In-person support for elderly clients, including doorstep vitals collection, medication audits, and hospital accompaniment.r website
  • Doc AI: Artificial intelligence tools for trend analysis of health data and medication interaction checking.
  • Fit2Fly: Specialized travel health wellness programs and logistics.
  • Care Coordination: Tools for long-distance caregivers to monitor health data and communicate with service providers.

3. The Sahayak Program

The "Sahayak" is a facilitator and support provider. While Sahayaks may assist with vitals collection (e.g., blood pressure, glucose monitoring), they are not necessarily licensed medical practitioners unless explicitly stated. Their role is to record data and provide logistical assistance as directed by the user or the Preventia360 platform.

4. Doc AI & Data Accuracy

The Doc AI feature provides trend analysis and interaction alerts based on the data entered by users or Sahayaks. While we strive for accuracy, Preventia360 does not guarantee that the AI insights are errorfree. Users must consult with a qualified healthcare professional before making any medical decisions based on Doc AI summaries.

5. User Responsibilities

Approved refunds will be processed back to the original payment method within 7–10 business days. Please note that bank processing times may vary.

  • Accurate Information: You agree to provide accurate, current, and complete health and contact information.
  • Medication Inventory: Users are responsible for ensuring the medication list provided to the platform is accurate for the Doc AI interaction checker to function correctly.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials.

6. Privacy & Data Protection

Your privacy is paramount. Preventia360 collects and processes personal and health data in accordance with our Privacy Policy. By using the service, you consent to the collection and sharing of data between Sahayaks, designated family members, and health providers within the ecosystem.

7. Fees and Payments

Service fees for programs such as Fit2Fly (Basic, Comprehensive, and Executive tiers) and Sahayak subscriptions are billed as described during the signup process. All fees are non-refundable unless otherwise specified in a specific service plan.

8. Limitation of Liability

To the maximum extent permitted by law, Preventia360 shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the service, including but not limited to health outcomes or data inaccuracies.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Preventia360 is registered, without regard to its conflict of law provisions.

Preventia360 | Contact: 8897448080

Bridging care between families. • • •